South African talent. International standards.

Build Your Remote Team. Scale Without the Overhead.

Dedicated South African professionals supporting sales, customer service and business operations for companies in the US, UK and Australia.

Explore Our Services
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Dedicated TalentYour team, your goals
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Performance DrivenFocused on results
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Secure & ReliableYour data is protected
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Global SupportUS, UK & Australia
Nolusindiso Sindi Mbolekwa, Founder and CEO

Supporting international businesses

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Remote support aligned to businesses in the United States, United Kingdom and Australia.

What we do

People who plug into your business.

From sales and support to operations and admin, we help you create more capacity without adding unnecessary overhead.

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Sales & Lead Generation

Build a stronger pipeline with dedicated professionals focused on finding, contacting and qualifying potential customers.

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Appointment Setting

Turn prospects into qualified conversations and put more opportunities on your calendar.

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Customer Support

Give your customers professional, responsive support across calls, email and chat.

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Business & Administrative Support

Take repetitive work off your team's plate and create more capacity for the work that matters.

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Dedicated Remote Teams

Build a dedicated team around your processes, tools, working hours and business objectives.

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Experience behind Reach

A track record built in high-volume international sales.

Before founding Reach Virtual Assist, Sindi spent nine months leading a 12-person team supporting a US telecommunications campaign through an outsourced sales channel.

12Team members9 SDRs + 3 closers
80+Calls per SDR dailyHigh-volume outbound
220+Qualified appointmentsIn a single month
30%+Conversion improvementDuring her leadership
9Months leadingThe campaign team

Her responsibilities included team training, script development, objection handling, performance management, customer escalations and weekly client engagements. That hands-on experience now informs the sales standards, training and accountability behind Reach.

“Dependable, capable, and highly effective.”

Client-side campaign stakeholder, US telecommunications campaign

Nolusindiso Sindi Mbolekwa

Get to know the founder

Nolusindiso “Sindi” Mbolekwa

Founder & CEO, Reach Virtual Assist

I founded Reach Virtual Assist on a simple belief: outsourcing should feel like gaining a team, not losing control.

With a background in high-performance B2B sales and international campaigns, I have seen how challenging it can be to build and manage consistent sales and support functions.

Reach connects global businesses with capable South African professionals who work as an extension of your team.

My role is to build the people, systems and standards that make that possible.

As Reach grows, my focus is on making sure we continue to deliver the level of professionalism, accountability and performance our clients expect.

South African talent. International standards. Founder-led quality.

🏆 Best Manager Award2025
◈ HubSpot Sales Software100% certification score

Client feedback

What clients say about working with Reach

Real feedback from businesses we have supported.

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I had a fantastic experience working with Nolusindiso and Reach Virtual Assist for cold calling in my commercial insurance business. She is professional, articulate, and connects easily with potential clients. Beyond just making calls, she brought great initiative to the table by offering smart solutions that actively helped me grow my book of business. She is a reliable, proactive partner, and I highly recommend her to any broker looking to scale.
Ithoriseng NtanjeCommercial Insurance Broker

More than a VA. A team behind your team.

Why businesses choose Reach

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Dedicated professionals

Your people become familiar with your business, customers, systems and expectations.

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Aligned and managed

Responsibilities and performance expectations are aligned with your business objectives.

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Built around your processes

Your team works within the tools and workflows your business already uses.

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Flexible scaling

Start with the support you need today and expand as your business grows.

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International coverage

Build your team around the working hours your customers and business require.

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Founder-led standards

Reach was built by a sales leader with hands-on experience managing international teams. That experience shapes the standards, processes and performance expectations behind every client engagement.

How it works

From first conversation to fully operational team.

01

Discover

We learn about your business, goals, workflows and the type of support you need.

02

Design

We recommend the right role, responsibilities, working hours and engagement model.

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Select

We identify professionals who match your role and business requirements.

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Onboard

Your professional is introduced to your systems, processes, tools and expectations.

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Launch

Your team begins working as an extension of your business.

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Optimise

We review performance and identify opportunities to improve over time.

Frequently asked questions

Everything you need to know.

Where are your professionals based?

Our professionals are based in South Africa and support businesses internationally.

What countries do you support?

We currently focus on businesses in the United States, United Kingdom and Australia.

What types of roles can Reach provide?

Our core services include sales development, lead generation, appointment setting, customer support and administrative and business support.

Can your team work US business hours?

Yes. Team schedules can be structured around agreed operating hours and customer requirements.

Can your professionals work inside our existing systems?

Yes. Where compatible, our professionals can work within your existing CRM, communication, project management and business systems.

Can I start with one professional?

Yes. You can start with the level of support your business currently needs and scale as your requirements grow.

Ready to build your remote team?

Let's talk about what your business needs.

Tell us where you're experiencing capacity challenges and what you're trying to achieve. We'll help you determine the right support model.